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Help Topics |
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Registration is simple and only takes a couple of minutes. To start the signup process, click on the Register link at the top of this and every page page. Only users over the age 18 years are able to register. Younger users can participate with the help of a parent or older sibling.
Once you have found an item you would like to place a bid on you can do so quickly and easily by following these steps:-
(1) Login to your account. If you have not registered it just takes a couple of minutes and it's free.
(2) Visit the auction page. Make sure you really want to buy this item before you place a bid. A bid is a binding contract and bids are active until the auction ends at which time a seller could accept your offer.
(3) Towards the bottom of the auction description page you will see a bidding box, you can use the shortcut link to the bidding box if you wish.
(4) Enter in your bid, note you must bid above the minimum bid required. Coin co automatically bids on your behalf up to your maximum bid.
(5) Click on the place bid button.
(6) You will then be asked to confirm your bid, once you have done so your bid will be entered, if successful you will receive a confirmation message. If your bid fails to outbid the current high bidder or the auction fails to reach its reserve you will be offered the option to place a higher bid. Coin co automatically bids on your behalf up to your maximum bid.
Reserves are the minimum price a seller will sell goods for. If a reserve is not met the seller could accept a lower offer but is under no obligation to do so.
Buy it now prices are set by the seller, if you agree with that price, you can click on the Buy Now button which is displayed on the auction details page. After clicking on the button you will be re-directed to a confirmation page.
We welcome international buyers if the individual sellers are willing to ship overseas. Please check shipping details to see if goods are available to your country before bidding and source heavier common objects locally.
With a Dutch auction, you can enter the amount of items you wish to buy (depending the quantity available). If you purchase less items than there are available in total, the auction will remain open with the number of items left available.
All sellers here are Paypal or address verified.
Only NZ Residents can sell here. All sellers must be verified. Verification costs $6. which is credited back to your account and can be used for all site fees. Once you have signed up for an account click on the Sell link. You can then select the main category and subcategory for the product or service you want to sell.
Next enter the auction details, settings, payment methods available.
Placing two images is free but there is a charge for adding additional pictures.
On the Auction Settings tab, you can choose the type of the auction, the start price, whether to offer buy now or set a reserve price. Features which incur charges are also available and include whether to feature the item, bold or highlight and the duration of the auction.
After setting the location, shipping and payment options and by clicking on the Next Step button, you can review the auction before submitting. If so, click on the Submit button, and get redirected to the payment page if fees are applicable.
The auction is activated once the payment is confirmed or instantly, if no fees need to be paid.
Reserve is the lowest price you are prepared to sell for.
Auctions can be set to run either one week, two weeks or one month but end time becomes seven days if a bid is made.
Members from countries other than New Zealand are not permitted to sell or list auctions at this site.
Become verified. Verified sellers at Coin.co.nz get to display the verified sticker on their auctions which means they have proved their identity and an extra level of trustworthiness. There is a charge of $6. for this service which is credited back to your account at Coin co NZ after confirmation and can be used for all site fees. Get Verified
The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a Wii or Xbox you could enter in those keywords from within your member's area. Each time a new auction is listed containing the term Wii or Xbox you will be notified via this web site. You can enter in as many keywords as you like. The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the Watch this item link on any auction page. Once a sale has been processed, both the seller and the buyer will be able to rate the transaction. The rating is from one star to five stars, and a feedback comment can also be left. The comment can be left from the Rank Transaction link in your Members Area. The comment can only be left once, and it cannot be edited afterwards.
The site admin will reserve its right to delete malicious, rude or untrue comments. Once you have successfully logged in using the login forms from the main page or from the login page (click on the login button from the page header), you will be redirected to the members area page. This page is divided into four tabs:
a. Bidding
On this page, you will be able to see the items you're currently bidding on, as well as the status of the bids, items you have won, and watched items. By clicking on the Auction Watch link, you will be able to add keywords for auctions you're interested in. An email will be sent to your email address every time an auction that contains the keyword in its name or description is submitted.
By clicking on the View Details link from the Won Items area, you will be able to see the details of the seller, and make contact with them in order to complete the sale.
b. Selling:
There are three areas available on this page.
The My Opened Auctions area, where you will see details of auctions you currently have open; if no bids are submitted on an open auction, you are able to edit the auction.
The My Closed Auctions area, where you will see the auctions submitted by yourself, and that have been closed. You can choose to edit, delete or re-list a closed auction.
On the Sold Items area, you will see the items you have sold, and by clicking on the View Details link, you will be redirected to a page where you will see the details of the buyer. If an end of auction fee is set from the admin area, then the seller will have to pay for the end of auction fee in order to see the buyer details.
If, after the seller has contacted the bidder, and no sale has been made, you can claim back the end of auction fee. By clicking on the Claim back end of auction fee, a claim back request will be sent to Coin.co.nz, and will be evaluated for fee refunding. Please claim within 60 days.
c. Feedback:
From this page, you can see the feedbacks you have received, and leave feedbacks for other users.
d. Personal Info
You can edit your personal information using this page, except for your username. You can also change the password for the account. If the password and confirm password fields are left empty the password will remain the same. With a Dutch Auction, the seller has more than one of the same product for sale. The bidder will enter a maximum bid he is willing to pay for an item, and the number of items he wants to purchase. The highest bidder(s) will receive the number of items they have bid on, and the remaining bidders will receive the number of items still available. Buyers are able to bid more than once for the same item. Wanted ads are a new and increasingly popular feature overseas. As an advertiser you can list adverts for items you want and sellers can submit offers for items they are selling. It's a quick, simple and hassle free way for sellers to meet buyers. Advertiser (Buyer) List a new wanted ad and wait for sellers to contact you with offers. If you receive an offer you're happy with you can make a deal with the seller. Sellers Browse the wanted ads and if you see one that matches an item you're selling make a deal with the buyer. Credits can be used for any fees, charges or advertising costs at this site. Credits cannot be redeemed for cash or used to purchase items at this site. Be ever vigilant. New Zealand is generally a safe place to do business but there are always scammers about. If trading with international visitors be extra cautious. Recent figures show over 90% of transactions from some countries are fraudulent.
Steps you can take to protect yourself.
1. Check feedback ratings. Having said that we are getting new members all the time and some traders don't have much feedback ye. Not all new traders are crooks so please use your discretion.
2. If in doubt limit transactions to low monetary values or pick up items.
3. All sellers at Coin co.nz are Paypal verified. Verified sellers display the verified sticker on their auctions which means they have proved their identity and have an extra level of trustworthiness. To become verified there is a charge of $6. which is credited back to your account at Coin co NZ after confirmation and can be used for all site fees. Get Verified Get a store and pay no end of sale fees and more space to tell a little about yourself. .
See Site fees for current prices of stores here.
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